ExploreMetro Interview by China Radio International

I was recently interviewed by Allie Johnson of China Radio International. We talked about my motivations for creating the Explore Metro maps and my plans for the future! Listen to the audio here, or view the transcript below.

[audio:https://www.exploremetro.com/blog/wp-content/uploads/2011/05/0506-Allie-Explore-metro.mp3|titles=0506-Allie-Explore metro]

Allie: In every city Matt Mayer travels to, there’s one site he can’t miss.

Matt: I am a big fan of metros. Whenever I’m in town, I try to visit as many of the stations as I can.

Allie: When the Brit moved to Shanghai four years ago, that pastime got a little tricky.

Matt: I really wanted to use public transport to get around but when I searched online, I found that there wasn’t really any good information in English about the metro. I found some metro maps but often they would be like out of date or they wouldn’t include the correct station engine in English. So I thought, “I think I can do better than that myself.”

Allie: Mayer wanted to make the best metro map and trip planner in China. He went to great lengths to make it accurate: really great lengths.

Matt: A couple of years ago, I tried to visit every metro station in Shanghai in a single day. Starting at 6:00 in the morning, finishing late in the evening. It took me just over ten hours to visit every station. Althoufg that was before, some of the new lines have opened. I think if you try to do the same thing today, it would take even longer and it might not even be possible.

Allie: And so Explore Metro was born. It’s an online map of rapid transit systems in Shanghai, Beijing, Guangzhou, Hong Kong, Taipei, and Singapore. And there’s an iPhone app too. You can click on any station on the network, and drag to any other station to find best routes, trip times, and fares. You can also see first and last train times, Google maps of the area round the station, and links to info on nearby places.

All maps are bilingual and non-Chinese speakers can hear the station name in Mandarin.

Allie: Mayer says about 80% of users are Chinese.

Matt: And I do get quite a lot of feedback from Chinese people who are quite surprised that a foreigner actually took the time to make something like this.

Allie: In the past two years, the Shanghai metro has opened three new lines and expanded four. For Jonathan McDonald, this is where Explore Metro comes in handy.

Jonathan McDonald: I don’t know these new subway lines. I don’t know where they go. I don’t know how to connect with them. I don’t know what the fastest routes are. But this really shows me where to go.

Allie: Peggy Wong is living between Beijing and Shanghai. She just recently discovered the site.

Peggy: I think it’s very useful like it’s very user friendly. It’s great that they have such function because normally the map has a lot of stations and it’s a lot easier to pinpoint where the station I need to go.

Allie: But Wong and McDonald both say the maps have room to improve.

Peggy: I cannot zoom in or out so I can only see like a part of the metro map. So if I need to go from a very far end of one side of the city to go to the other side, I go back and forth, like side to side on the map.

Allie: McDonald says he doesn’t feel it accounts for the extra time needed to switch trains at busy interchange stations especially at rush hour.

Jonathan McDonald: I made a route between an interchange that is notoriously busy. And it didn’t give me a realistic journey time. You know, it said this will take you 13 minutes but speaking from personal experience, just that interchange could take you 10 minutes.

Allie: Matt Mayer says he welcomes anyone to write in with comments. And that almost every single added feature comes from user suggestion.

Matt: Although my Chinese is not too great, I do try to reply to everybody whether they’re writing to me in English or Chinese and I can email them back and let you know if it makes into a new version of the app.

Allie: Next stops are Explore Tokyo and Explore Seoul. He plans to keep the project Asia-focused because the rapid transit systems here are expanding so quickly. Currently, Mayer is travelling the world and working remotely. And wherever he can, ride in the rails. For CRI, I’m Allie Johnson.

Visit China Radio International for more China stories!

Jiyang Road station is now Oriental Sports Center station

The Shanghai Metro station which recently opened next to the new sports complex for the 2011 World Aquatics Championship has had a name change. It will now be called simply “Oriental Sports Center” (东方体育中心). Oriental Sports Center station is the terminus of Line 6, as well as serving Line 8.

It is quite unusual for Shanghai Metro stations to be renamed after opening. After several stations on Line 2 were renamed back in 2006, the Shanghai Metro announced it would avoid name changes in future due to passenger confusion and cost.

Pop quiz: which Shanghai Metro station was originally known as Xinlonghua (新龙华)?

 

 

View the Metropedia page for Oriental Sports Center for more information and maps. Our online Shanghai metro map is already updated, we’ll have an update for our iPhone app shortly.

Is it South Shaanxi Road or South Shanxi Road?

The station on Shanghai Metro Line 1 and Line 10 called 陕西南路 in Chinese is one of the busiest stations on the network. But what’s its English name? South Shanxi Road or South Shaanxi Road?

The confusion stems from a number of factors. There are two Chinese provinces with very similar names:
1. 陕西, pinyin Shǎnxī (third tone, first tone)
2. 山西, pinyin Shānxī (two first tones)

Because Chinese place names are often written without tone marks, in order to distinguish the two, the Romanization “Shaanxi” is often used for 陕西. This comes from an older romanization than Hanyu Pinyin, called Gwoyeu Romatzyh.

So, although 陕西南路 in Pinyin is Shǎnxī Nánlù, an acceptable English translation is South Shaanxi Road. This is the most commonly used form on official Shanghai Metro signage and maps, and therefore it’s the version we adopt for Explore Shanghai.

East Changji Road station opens on Shanghai Metro Line 11

On April 26th, East Changji Road station (昌吉东路) opened on the Anting branch of Line 11 of the Shanghai Metro. While the rest of the line opened last year, East Changji Road, which is located between Shanghai Circuit, home of the Shanghai F1 race, and Shanghai Automobile City, wasn’t ready to open with the rest of the line.

We’ve updated our online Shanghai metro map and PDF map to include the new station. An update (3.3) to our iPhone app is also now available.

Suggest ways to make ExploreMetro better on our new feedback forum

We’re pleased to announce that ExploreMetro has a new support website, including a feedback forum for feature suggestions, a Knowledge Base with answers to common questions, and an easy way to contact us.

Despite the fact that ExploreMetro is developed, marketed and supported by one person in their spare time, I do love to hear what you have to say! Almost every feature we add to the app, or new city map we develop, is first suggested by one of our awesome users.

Head over to http://support.exploremetro.com/ where you can:

  1. Suggest a feature for our maps and apps in the feedback forum, or vote on other people’s ideas
  2. Suggest a new city where you’d like to see a ExploreMetro map
  3. Check out the Knowledge Base with a list of Frequently Asked Questions
  4. Need to get in touch? Contact us!

 

New splash: Jiyang Road station opens

Shanghai Metro riders now have a new station to interchange at, with the opening of Jiyang Road, which provides a connection between Line 6 and Line 8.

Jiyang Road is the location for the Oriental Sports Center, which will be the venue for the 2011 World Aquatics Championship. (You can also enter a competition to come up with a nickname for the Center).

We’ve updated our online metro map and iPhone app to add the new station.

See the location of Jiyang Road below!

 

Beta testers wanted for new versions of our iPhone apps!

Do you enjoy using our iPhone/iPad metro maps? We’re looking for around 20 people to become beta testers for new versions of our apps! What this means is, before we launch new versions to the public, you’ll get a chance to try out the new version, give your feedback on new features, and let us know about any problems you had.

We’d be really grateful for the help! If you want to take part, it’s simple:

  1. Sign up at http://tflig.ht/rLDjxM
  2. That’s it! We’ll contact you next time we have an app we need to test with further instructions.

ExploreMetro 3.0 apps crashing on startup? Read this

We’re recently become aware of a problem affecting the version 3.0 of our iPhone apps. Some people may find that the app crashes immediately after displaying the ExploreMetro logo.

It affects all 6 city apps (Shanghai, Beijing, Guangzhou, Hong Kong, Singapore, Taipei). The problem happens if you are running an older version of iOS (3.0, 3.1 or 3.2). You can either:

Sorry for the inconvenience!

如果您运行3.0、3.1或3.2版iOS,一个漏洞可能会造成该应用死机。如果这对您造成了困扰,您可以选择以下两种方式种的一种:

  • 升级至4.3版iOS
  • 等待这款应用的下一个版本。该版本将会尽快推出